Digitalization of Ooredoo Qatar

As the leading telecom provider in the Qatari market with a wide range of services targeted at end-users and businesses alike, Ooredoo needed to digitize their branches and equip them with tools and technologies with a goal of reaching their clients with offers and promotions effectively. We are proud to say that MOSECO worked with Ooredoo to develop their Go-Green Solution, which allowed Ooredoo to go paperless with their operation by replacing all paper forms with electronic ones. Ooredoo clients now sign on interactive tablets/screens connected to Ooredoo’s back-office/business systems.  

Key activities and deliverables:

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Design, Installation and commissioning of Digital Communication Solution

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HelpDesk L1, L2 and L3 support during Operational Hours (including 24 Hrs Branches)

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Design, develop and implement a Smart Go Green solution for paperless branch operations

Key Facts
MOSECO digitized 40+ retail branches of Ooredoo over 650+ endpoints which involved the installation of more than 1500 device.