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Support & Maintenance

Our 24/7 multilingual helpdesk provides end user live support via phone and email.  We are real humans, not bots! Highly skilled IT experts are available to quickly resolve hardware and software issues and provide assistance on a range of matters to our clients.

We have developed a streamlined process to resolve issues quickly and effectively for the most demanding operations and mega projects.
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Incidents
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Service Requests
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Information Requests
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​Change Requests
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Key Facts:

20k DEVICES

We so far installed and maintain approximately 20 thousand devices across Qatar and the number continues growing year by year​

24x7 SUPPORT

Our 24/7 helpdesk system provides support to clients who are running mission critical systems​

<10min

We currently hold Service Level Agreements for critical projects that require a response time of less than 10 minutes​

Visit us

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Copyright © 2022 MOSECO. All Rights Reserved.
Registered in Qatar under registration no. 31655

Contact us

+974 4451 5292
info@mosecoqatar.com

Qatar Sport Accelerator, 2nd Floor, Office S02 & S03, Aspire Zone, Doha, Qatar
  • Home
  • About Us
  • Services
    • BROADCAST & MEDIA SERVICES >
      • 5G Broadcasting
      • IP Video Distribution
      • TV TRANSMITTERS
      • RADIO TRANSMITTERS
      • TESTING AND MEASUREMENT
    • CYBERSECURITY >
      • Encryption and Collaboration
      • Application & Cloud Security
      • DESKTOP SECURITY
      • MOBILE SECURITY
      • NETWORK SECURITY
    • Smart Cities >
      • SMART HOME AND OFFICE
      • DRONE DETECTION SOLUTIONS
      • Full Body Scanners
      • iBT Smart Screens
      • TEMPERATURE MEASUREMENT
      • Smart Museums
    • Safe Cities >
      • Counter Drone Systems
    • CONSULTATION AND MANPOWER AUGMENTATION
    • SUPPORT & MAINTENANCE
  • PROJECTS
    • Homeland Security
    • NAVICS PROJECT
    • QATAR MEDIA PORTAL
    • Communication Regulatory Authority
    • Direction Finding System
    • Media Majilis
    • BEIN MEDIA GROUP
    • WOQOD
    • Planetarium
    • News Room at NUQ
    • Digitalization of Ooredoo
    • Digitalization of Vodafone
    • Way-Finding Katara
    • Digital Signage Katara
    • Digital Signage Education City
    • UDC
    • IPTV Tornado Tower
    • Sout Al-Khaleej
    • QNA
  • EVENTS
    • DIMDEX 2022
    • MILIPOL >
      • 2022
      • 2021
  • Our Relationships
  • Partners
  • Panels
    • Doha 2022 Cybersecurity Framework
    • Digital Forensics - Cyber Crime Threats
    • Disinformation Age: Spreading Fake News
    • Data Sovereignty
  • Blog
  • Contact Us